15A rue Meckenheck, 3321, Berchem, Luxembourg

We’re open Monday – Friday, 8 a.m. – 6:30 p.m. ECT

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping fee depends on your location and your purchased item. You can find exact fee at checkout. We offer free shipping on all orders over €100.

Which payment methods are accepted in the Online Shop?

We gladly accept Visa, MasterCard, American Express and Paypal

How long will delivery take?

Shipping time varies by location. These are our estimates:

LOCATION *ESTIMATED SHIPPING TIME
United States 7-20 Business days
Canada, Europe 7-20 Business days
Australia, New Zealand 6-20 Business days
Mexico, Central America, South America 15-30 Business days
*This doesn’t include our 2-5 day processing time.

How secure is shopping in the Online Shop? Is my data protected?

We understand that the safety of your personal information is extremely important to you. To protect your personal data and credit card information from unauthorized access venettodesign.com uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions.

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Do I receive an invoice for my order?

Yes, you will receive an invoice for each order.

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